Vetted SpecialistExample candidateGrace K.Data Center Cx DirectorLed Cx delivery across 11 concurrent hyperscale + colo projectsBuilt a 40-person Cx bench with 85%+ utilizationStandardized L1–L5 script library adopted firm-wideCxAPEHyperscale
Vetted SpecialistExample candidateDiego R.Healthcare Cx DirectorDirected Cx programs across a 6-hospital capital portfolioFGI / NFPA 99 compliance standards rolled out across all projectsOwner-side advisory relationships spanning 3 health systemsCxACHFM fluencyHealthcare
Vetted SpecialistExample candidateGrace Y.Mission-Critical Cx DirectorBuilt a mission-critical Cx practice from 6 to 30 staff in 3 yearsWon and delivered 2 national hyperscale framework accountsMargin ownership on a $12M annual Cx bookCxABCxPP&L